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BANK
BORROW
INVEST
BUSINESS
HOW-TO LIBRARY
Helping you bank from home with ease.
DISCOVER MORE WAYS TO BANK WITH US
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As we continue working to improve your online experience, we're also working to refresh our guides and tutorials to help you navigate Online Banking and our Mobile App. To answer your everyday banking questions, Finley, our digital assistant, is happy to help!
Call our Member Advice Centre at 1-888-597-1083 to:
- Set up access to online banking
- Check your account balance
- money & pay bills
- Chat with a financial advisor
- Start mortgage & loan applications
- Manage your accounts
- Manage your accounts 24/7
- Check your account balance
- Pay bills
- Transfer money between your accounts
- Interac e-Transfer®
Get the mobile app
- Check your account balance
- Transfer money & pay bills
- Interac e-Transfer®
- Deposit cheques
Access our ATM network
- Deposit cheques
- Withdraw cash
- Access full ding-free® ATM network
Helping you bank from home with ease
PRINTABLE GUIDES LIBRARY
Step-by-step instructions to the most common transactions
ATM guides
YOUR SECURITY IS OUR TOP PRIORITY
We are committed to safeguarding your personal and financial information.
How we're protecting you
Here are some of the things we're doing to protect you and to ensure your online & mobile banking experience is safe:
- Automatic session timeouts
- Temporarily disabling online account 
- Data encryption
- Communication standards
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How you can protect yourself
Here's what you can do to keep yourself secure while online and mobile banking:
- Protect your passwords
- Set up online account alerts
- Protect your desktop/mobile devices
- Safeguard your cheques
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If you’d like more information on what we are doing to keep you safe and secure, view our privacy policy here.
We acknowledge that we have the privilege of doing business on the traditional and unceded territory of First Nations communities.
© First West Credit Union. All rights reserved.
