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    Victoria Day Closure: Our branches will be closed from Saturday, May 22 to Monday, May 24 for Victoria Day. Our Member Advice Centre will be closed on Monday, May 24 but will remain open with regular hours on Saturday and Sunday.


    WE'VE GOT YOU COVERED WITH MORE WAYS TO BANK 
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    Take advantage of our industry-leading online and mobile banking services, available to you 24/7. You can also call our Member Advice Centre at 1-888-597-1083 and speak to one of our financial experts.

    Whether it’s detailed financial advice you need or help with routine transactions, we can serve almost all of your banking needs remotely, without you needing to leave the comfort and safety of your own home. We appreciate your patience if call volumes are higher than normal during this time.


    MEMBER ADVICE CENTRE

    Call 1-888-597-1083 to speak with one of our financial experts.

    Mon to Fri 8:00am—8:00pm
    Sat 8:30am—4:00pm
    Sun 11:00am—3:00pm


    SIGN UP FOR ONLINE BANKING

    Do your banking from home or work, with everything you need to manage your money in one place.

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    GET THE MOBILE APP

    Check your balance, pay with your phone, send money, pay bills, deposit cheques and so much more.

    LEARN MORE
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    You may see changes to branch hours and availability as we do our part to prevent the transmission of COVID-19 in our communities. We’re also requesting your help in protecting our employees and your fellow members by avoiding in-person visits to your branch unless absolutely necessary. 

    Our ATMs are available 24-7 and are regularly disinfected, but we strongly encourage members to take all hygiene precautions including the use of personal hand sanitizer and proper hand washing. For more information visit our COVID-19 Resource Centre.


    REMEMBRANCE DAY CLOSURE — Our branches and Member Advice Centre will be closed on Wednesday, November 11 for Remembrance Day.

    branch hours branch locationbranch transit #

    Monday to Friday

    9:30am - 5pm

    Brentwood (1-7103 West Saanich Road, Brentwood)

    Cedar (1830 Cedar Road, Nanaimo)

    Chemainus (101C-3055 Oak Street, Chemainus)

    Douglas & Broughton (933 Douglas Street, Victoria)

    Jubilee (1955 Fort Street, Victoria)

    Mayfair (3195 Douglas Street, Victoria)

    Salt Spring Island (124 McPhillips Avenue, Salt Spring Island)

    Westshore (2917 Jacklin Road, Victoria )

    Woodgrove (97-6631 Island Highway North, Nanaimo)

    20000

    22780

    20010

    20050

    20080

    22720

    22750

    20030

    20040

    Monday to Friday 

    9:30am - 4pm

    Duncan Centre (14-250 Trunk Road, Duncan)

    Mill Bay (38-2720 Mill Bay Road, Mill Bay)

    22700

    22740

    Monday to Friday 

    10am - 3pm

    Lake Cowichan (38 North King George, Lake Cowichan)

    21210



    CLOSED BRANCHES

    permanently closedbranch Locationbranch transit #
    (read update from President)

    Ladysmith (2-370 Davis Road, Ladysmith)

    Pender Island (15-4605 Bedwell Harbour Road, Pender Island)

    22770

    20090

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    First West Credit Union