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PERSONAL ACCOUNT & SERVICE FEES


All fees listed below apply to our personal chequing or savings accounts and are listed in Canadian currency unless otherwise indicated. Business/Commercial account and service fees can be found here.

Select the category below to view specific fees, or continue to view all fees.


Monthly Account Fees


We don't think you should pay a fee just to keep your money with us—you deserve better. That's why we offer our personal accounts with $0 monthly fees. 

What's included in the $0 monthly fee?

Select the account below to see the number and the type of transactions it includes every month.

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions

Any transactions beyond those included in our monthly package will incur a fee.

  • FREE unlimited Interac e-Transfer® within Canada
  • FREE unlimited debit card transactions
  • FREE unlimited withdrawals
  • FREE unlimited bill payments
  • FREE unlimited cheque clearing
  • FREE unlimited pre-authorized payments and deposits
  • FREE unlimited electronic transfers between your Island Savings accounts
  • FREE unlimited THE EXCHANGE® & ACCULINK® ATM withdrawals
$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

1 FREE transaction per month including:

  • in-branch withdrawals
  • in-branch transfers
  • Interac® direct payments
  • pre-authorized payments
  • THE EXCHANGE® & ACCULINK® ATM withdrawals

FREE electronic transfers between your Island Savings accounts

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

2 FREE transactions per month including:

  • in-branch withdrawals
  • in-branch transfers
  • Interac® direct payments
  • pre-authorized payments
  • THE EXCHANGE® & ACCULINK® ATM withdrawals

FREE electronic transfers between your Island Savings accounts

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions
Any transactions beyond those included in our monthly package will incur a fee.

2 FREE transactions per month including:

  • cheque clearing
  • in-branch withdrawals
  • in-branch transfers out to another Island Savings account
  • pre-authorized payments


Bill payments, ATM transactions and Interac® direct payments are not available with this account.

$0 Monthly Fee

FREE monthly eStatement available in online banking

Included Transactions

Electronic transfers between your Island Savings accounts are free & unlimited. No other transactions are included in the monthly package.


Transactions beyond the monthly package limit will incur a fee and are disclosed here:

Transaction Fee (in CAD unless otherwise indicated)
(*fees will be charged in $USD on US Dollar chequing accounts)
Cheque clearing Chequing*: $1.25
Savings: $1.25
High Interest Savings: $5
In-branch withdrawal Chequing*: $1.25
Savings: $1.25
High Interest Savings: $5
In-branch transfer out Chequing*: $1.25
Savings: $1.25
High Interest Savings: $5
In-branch utility bill payment / manual bill payment Chequing: $2
Savings: $2
High Interest Savings: $5
In-branch deposit Free
Electronic transfer between Island Savings accounts Free
Electronic utility bill Chequing: Free
Savings: $1.25
High Interest Savings: $5
Cheque deposit via mobile app Free
Interac e-Transfer® incoming (CAD currency only) Free
Interac e-Transfer® Autodeposit (CAD currency only) Free
Interac e-Transfer® outgoing (CAD currency only)
*free for Simply Free Account
Chequing: $1
Savings: $1
High Interest Savings: $5
Interac e-Transfer® Request Money
*free for Simply Free Account 
Chequing: $1
Savings: $1
High Interest Savings: $5
Point of sale purchase Chequing: $1.25
Savings: $1.25
High Interest Savings: $5
Point of sale return Free
Me-to-Me transfer incoming Free
Me-to-Me transfer outgoing Chequing: $1.25
Savings: $1.25
High Interest Savings: $5
Pre-authorized debit (payment) Chequing*: $1.25
Savings: $1.25
High Interest Savings: $5
Pre-authorized credit Free
THE EXCHANGE® and ACCULINK® ATM withdrawal Chequing: $1.25
Savings: $1.25
High Interest Savings: $5
THE EXCHANGE® and ACCULINK® ATM deposit Free
Interac® ATM withdrawal Chequing: $2.50
Savings: $2.50
High Interest Savings: $6
International (including US) Cirrus® ATM Withdrawal** Chequing: $5
Savings: $5
High Interest Savings: $7

*fees will be charged in $USD on US Dollar chequing accounts

**In addition to the applicable service charges, you may be charged applicable fees (including commissions) by third parties and we may charge and earn commissions and revenue based on the difference between the applicable bid and ask rates for the currency and the rate at which the rate is offset in the market.


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Banking Services Fees

Item Fee (CAD unless otherwise indicated)
Personalized ATM card $5 plus GST
Bank confirmation Standard: $30 plus GST
Comprehensive: $50/hour plus GST ($50 minimum)
Chargeback $8 per item
Cheques printed in branch $2 plus GST per sheet (excluding new account opening at $0.50/cheque plus GST)
Ordering cheques Cost varies
The price of personalized cheques is set by an authorized third party and ranges in price, depending on several factors, such as the colour, style, customizations and other add-ons selected by you. Contact us at 1-888-597-1083 for a quote.
Cheque retrieval/record search $3 per item
Comprehensive search (not available in branch): $50/hour plus GST ($25 minimum)
Cheque received for collection $30
Cheque held for collection $20
Coverdraft $5
Dormant Accounts (If account deemed inactive prior to October 19, 2023)
Charged after 2 years of inactivity: $2.50/month
(If account deemed inactive after October 19, 2023)
Charged after 5 years of inactivity: $2.50/month
One-time admin fee charged after 5 years of inactivity: $42.50
Foreign currency/cheque ATM Deposit Foreign currency/cheque deposited to CAD account via ATM: $5
Hold post-dated item (per item left on deposit) $3
Night deposit services 100 disposable bags: $30 plus GST (any size)
lost key replacement: $15 plus GST
Overdraft Overdraft protection under $5,000: $3/month
Unauthorized overdraft: $5/item
Returned Items Per item returned due to non-sufficient funds (NSF): $48 (the NSF fee is charged in addition to the automatic unauthorized overdraft fee—see 'Overdraft' above)
For post or stale date, body, figure, signature missing: Free
Statements Mailed statement: $2/statement
Cheque images with e-statement PDF: $2/statement
In-branch transaction printout: $5 per month requested
Statement re-print: $50 (per statement range)
Stop payments (in branch, via phone or online banking) $13 (all or partial details provided)
Telephone transfers (internal transfer between accounts) $5
Third party demands Per official cheque issued: $20
Administration fee when satisfied: plus $50
Account transfer to another financial institution or credit union $25 (in addition to early account closure fee if applicable)
Unqualified item (unencoded; where manual posting is required) $10/item (includes cheques drawn in U.S. funds on CAD account)

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Personal Loan & Line of Credit Fees

Item Fee (in CAD unless otherwise indicated)
Application: all loans and LOC's except RRSP loans and overdraft protection $75
Failed auto fee
(applicable to loan and mortgage payments only)
$5
Letters of credit 1% per year (*$100 minimum for issuance and renewals)
Payment alteration $25
Transfer LOC to another account $75
Loan renewal Free
Substitution of security $100

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Mortgage Fees

Item Fee (in CAD unless otherwise indicated)
Application fee $75
Amortization schedule Free
Assumption $500
Blend & extend $500
Chargeback on loan or mortgage $25
Cancellation of application Free
Construction mortgages Owner Occupied - Construction Fee: 1%
Per draw: $100
For speculative and purpose built rental: 1%
Land only purchase or refinance 0.50%
Mortgage discharge $75
Failed auto fee
(applicable to loan and mortgage payments only)
$5
LOC temporary Increase $50
Interim/bridge financing 1% fee on actual interim financing piece
Mobile home $75 (discharge or application)
Payment alteration $25
Mortgage renewal $75
Title search $25

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Registered Plan Fees

Item Fee (in CAD unless otherwise indicated)
Set up Free
Activity Partial transfer out: $100
Homebuyers withdrawal: Free
Lifelong Learning Plan withdrawal: Free
RRSP/RRIF cash withdrawal: Free
Archived account info recovery: $30/hour plus GST
RESP BCTESG transfer out: $25
Duplicate receipt - T4 RRSP/RRIF: Free
RESP/RDSP: $5
Closeout of Account Full transfer out/close: $100
Account closed within 6 months of opening: $50

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Miscellaneous Fees

Item Fee (in CAD unless otherwise indicated)
Bank drafts (members only) U.S.: $10 USD
Foreign: $10
Stop payment: $25
Office cheques (members only) $10
Cash, coin & foreign funds cheques USD currency exchange: Free (members only)
Exchange coin: Free
Special cash order: $10 plus GST (members only)
GBP & Euro cheques: $30 
Ordering foreign currency via FX Notes Plus service Cost varies
The price of foreign notes is set by an authorized third party and ranges in price, depending on several factors, such as the amount ordered and delivery times you select. Contact us at 1-888-597-1083 for a quote.
Estate Administer and settle estate account: $100 plus GST
Letters Immigration, Reference, Access, etc.: $30 plus GST
Interest advice: $30 plus GST (mortgages, etc.)
Non-member charges Coin machine usage: 10%
Cashing cheque: $5
Photocopies $0.50/item plus GST
Utility bill trace service $15
$25 for items more than one year after the payment date
Interac e-Transfer® trace service $10
Safety deposit box rental
(Note that GST will be added to these prices)
Annual fees valid until May 31, 2024

View new fees as of June 1, 2024

($10 discount for members 60 years and older)

1.5" x 4.5": $60
1.5" x 5": $60
2" x 5": $90
2.5" x 5": $90
3" x 5": $105
3.25" x 5": $105
3.75" x 5": $105
4" x 5": $105
5" x 5": $127.50
2.5" x 10": $127.50
3" x 10": $142.50
5" x 10": $225
10" x 10": $225
Safety deposit box key replacement $20 plus GST
Safety deposit box drill $200 plus GST (additional expenses may apply for remote locations)
Wires in CAD Incoming wire transfer: $15
Outgoing wire transfer: $30
Wires in USD Incoming wire transfer: $15 USD
Outgoing wire transfer: $30 USD
Wire transfer trace service
(missing originator info for incoming wire transfer, trace requests outgoing, recall of outgoing and amendments to outgoing)
$30

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